Our Three Guarantees

Software development is difficult; many companies fail. Companies providing custom software services can sell you a less-than-adequate solution and be long gone before you realize your trust in their workmanship was abused. We value our customers and want their return business. Golden Guru will always be there for you.

We at Golden Guru realize there are literally hundreds of competing "development" companies in the marketplace, but we believe strongly we are among the very best. To prove it we extend multiple guarantees to our customers:

• Quality
• Service
• Timeliness

Our Guarantee of Quality

We certify that, after our development phases, the newly constructed solution(s) will receive high marks from all stakeholders in the project, and your customers will love you for it. We verify quality through feedback and ratings systems and comprehensive log reviews.

Our Guarantee of Service

Golden Guru guarantees the highest levels of customer service prior, during, and after development, release, or production of any solution. You can be confident that in an emergency we can be reached 24-hours a day, 7-days a week; you will receive either a rapidly engineered re-release or an immediate forecast towards resolution. We don't abandon our valued customers after we complete their solutions.

Our Guarantee of Timeliness

Providing the highest quality solutions in the industry does take some time. However, Golden Guru guarantees that if any firm can provide an equivalent solution at the same price on a more rapid release timeline, Golden Guru will reduce the price of the total cost relative to the other firm's estimated release timeline. For example, if you find a firm who can provide the same solution for the same price in half the time, we will provide our solution to you with a price reduction of 50%.

Our Philosophy

Our mission at Golden Guru is to provide our clients with complete, comprehensive solutions in record time at the lowest price. We strive to produce web sites and intranet applications that are easy to maintain because they are robust, well thought out, modular, and executed with total dedication to quality. We provide training so you can maintain your own web site or intranet application; in most cases, your independence will be both cost-effective and timely. At Golden Guru, we guarantee the complete satisfaction of our clients.